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Michele Richards

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Michele Richards

SVP Global Platform and Products Engineering Operations | ServiceNow

California, United States

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Michele Richards

Summary

Michele Richards is a seasoned technology and operations leader with extensive experience in building and revitalizing teams to achieve significant improvements in performance. With a background that spans various sectors, including software development, eCommerce, and corporate strategy, Michele has a proven track record in delivering quality products on time and within budget. She excels in creating customer-focused solutions and mentoring future leaders, demonstrating a strong commitment to operational efficiency and team empowerment. Michele's expertise in agile methodologies and business process improvement has allowed her to lead high-performing teams in dynamic environments. Her leadership style emphasizes collaboration and accountability, fostering an atmosphere of innovation and growth. She has also been instrumental in navigating complex compliance landscapes, including Sarbanes Oxley, ensuring organizational integrity and excellence. Michele's passion for technology and strategic vision positions her as a key player in the future of product and platform engineering.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Michele Richards

Work Experience

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SVP Global Platform and Products Engineering Operations at

ServiceNow

January 2023 - Present

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Vice President Product Operations at

ServiceNow

May 2015 - January 2023

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President / Chief Technology Officer (CTO) at

Red Tide Consulting

April 2014 - May 2015

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Co-Founder / Chief Technology Officer (CTO) at

It's Simply Zen

October 2008 - May 2015

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Chief Technology Officer (CTO) / Vice President Client Services at

Adicio, Inc.

October 2009 - April 2014

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President / Chief Technology Officer (CTO) at

Red Tide Consulting

February 2008 - September 2009

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Chief Technology Officer (CTO) and SVP Operations at

Buzztime

June 2004 - February 2008

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President / Chief Technology Officer (CTO) at

Red Tide Consulting

September 2003 - June 2004

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Chief Technology Officer (CTO) at

Scantron

January 2002 - September 2003

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President / Chief Technology Officer (CTO) at

eBet, Inc.

July 1997 - January 2002

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Director of Software Engineering at

IWN

July 1997 - March 1998

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Project Manager / Software Engineer at

Commercewave

October 1996 - July 1997

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Software Development Manager / Software Engineer at

InfoQuest Consulting Group Inc.

August 1992 - August 1996

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Programmer Analyst at

Cox Communications

July 1990 - August 1992

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Project Lead / Software Engineer at

Dataquick Information Systems, Inc.

February 1989 - July 1990

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Michele Richards

Education

Frequently Asked Questions about Michele Richards

What is Michele Richards email address?

Michele Richards's primary email address is *******@itssimplyzen.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michele Richards work for?

Michele Richards is a SVP Global Platform and Products Engineering Operations at ServiceNow, a company specializing in Prepackaged software.

Where Michele Richards graduated from?

Michele Richards holds a degree in Computer Science from University of San Diego.

How can I directly contact Michele Richards?

To contact Michele Richards directly, you can use the email address *******@itssimplyzen.com. Complete contact information is available upon registration with Muraena.

Who is Michele Richards?

Michele Richards is a seasoned technology and operations leader with extensive experience in building and revitalizing teams to achieve significant improvements in performance. With a background that spans various sectors, including software development, eCommerce, and corporate strategy, Michele has a proven track record in delivering quality products on time and within budget. She excels in creating customer-focused solutions and mentoring future leaders, demonstrating a strong commitment to operational efficiency and team empowerment. Michele's expertise in agile methodologies and business process improvement has allowed her to lead high-performing teams in dynamic environments. Her leadership style emphasizes collaboration and accountability, fostering an atmosphere of innovation and growth. She has also been instrumental in navigating complex compliance landscapes, including Sarbanes Oxley, ensuring organizational integrity and excellence. Michele's passion for technology and strategic vision positions her as a key player in the future of product and platform engineering.

Michele`s contact details

mail

*******@itssimplyzen.com

****************@servicenow.com

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Pablo Stern

SVP & GM, Technology Workflows

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