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Mike Davito
Mike Davito
Senior Vice-President, Account Management & Growth | Sharpen
Chicago, Illinois, United States
Mike Davito
Summary
Mike Davito is a seasoned Customer Experience professional with extensive expertise in Contact Center operations and a strong focus on creating differentiated customer experiences that drive measurable business outcomes. Currently serving as the Senior Vice-President of Account Management & Growth at SharpenCX, he has a proven track record in business development, sales operations, and customer engagement across various industries. Mike's leadership experience spans roles from Territory Account Manager to President, showcasing his adaptability and strategic vision in driving growth and operational efficiencies. He is passionate about leveraging emerging technologies like AI and cloud solutions to enhance customer satisfaction and agent engagement. With a solid educational background in Finance and Accounting, Mike combines analytical thinking with practical experience to deliver innovative solutions in the contact center space. He is also actively involved as a board member of the Midwest Contact Center Association, contributing to industry advancements.
Mike Davito
Work Experience
Senior Vice-President, Account Management & Growth at
Sharpen
September 2023 - Present
Vice-President of Sales, North America at
Sharpen
February 2019 - January 2024
President | Specialist in OmniChannel Contact Center at
VDS
April 2016 - February 2019
Territory Account Manager at
Genesys
December 2014 - April 2016
Account Executive - Strategic Accounts at
Avaya
December 2009 - November 2014
Territory Account Manager at
Nortel Networks
May 2008 - December 2009
Technical Sales Consultant at
AT&T
April 2007 - May 2008
Account Manager at
Berbee
August 2005 - April 2007
Sales Manager at
SBC
October 2003 - July 2005
Account Manager - GEM at
SBC
August 2002 - October 2003
Integration Solutions Consultant at
SBC
October 2000 - August 2002
Technical Sales Consultant at
Ameritech
September 1999 - October 2000
Sales Representative at
Anixter
August 1998 - September 1999
Senior Sales Engineer at
Verizon Communications, Inc.
May 1997 - August 1998
Outside Sales Representative at
Anixter
June 1996 - May 1997
Inside Sales Representative at
Anixter
July 1995 - May 1996
Mike Davito
Education
Baker College Center for Graduate Studies, Bachelor's Degree
January 2014 - January 2016
January 1999 - January 2002
January 1986 - January 1991
Frequently Asked Questions about Mike Davito
What is Mike Davito email address?
Mike Davito's primary email address is *******@sharpencx.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mike Davito work for?
Mike Davito is a Senior Vice-President, Account Management & Growth at Sharpen, a company specializing in Prepackaged software.
Where Mike Davito graduated from?
Mike Davito holds a degree in Finance from Baker College Center for Graduate Studies.
How can I directly contact Mike Davito?
To contact Mike Davito directly, you can use the email address *******@sharpencx.com. Complete contact information is available upon registration with Muraena.
Who is Mike Davito?
Mike Davito is a seasoned Customer Experience professional with extensive expertise in Contact Center operations and a strong focus on creating differentiated customer experiences that drive measurable business outcomes. Currently serving as the Senior Vice-President of Account Management & Growth at SharpenCX, he has a proven track record in business development, sales operations, and customer engagement across various industries. Mike's leadership experience spans roles from Territory Account Manager to President, showcasing his adaptability and strategic vision in driving growth and operational efficiencies. He is passionate about leveraging emerging technologies like AI and cloud solutions to enhance customer satisfaction and agent engagement. With a solid educational background in Finance and Accounting, Mike combines analytical thinking with practical experience to deliver innovative solutions in the contact center space. He is also actively involved as a board member of the Midwest Contact Center Association, contributing to industry advancements.
Mike`s contact details
*******@sharpencx.com
**************@ameritech.net
*******@govds.com
Colleagues
VP, Head of Marketing
Chief Revenue Officer (CRO)
Board Member
Chief Technology Officer
Vice President of Customer Care and QA