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Ravi Suryanarayan

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Ravi Suryanarayan

Senior Vice President, Customer Success | Aviso AI

Redwood City, California, United States

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Ravi Suryanarayan

Summary

Ravi Suryanarayan is a seasoned Customer Success and Solutions Engineering Leader with over a decade of experience in the SaaS industry, including significant leadership roles at prestigious Big Four firms. With a proven ability to build and scale global customer-facing organizations, he has successfully supported Fortune 50 clients, driving substantial business growth. Ravi excels in strategic planning and execution, ensuring alignment between company objectives and customer success strategies. He possesses extensive expertise in multi-product support and SaaS implementation, with a strong focus on customer empathy and revenue retention. Notably, he has achieved impressive customer retention rates through strategic onboarding and health monitoring initiatives. His analytical and metrics-driven approach is complemented by his proficiency in data analytics and CRM systems like Salesforce. Ravi is known for his cross-functional collaboration skills, effectively engaging with technical and non-technical executives alike to deliver insights that drive product adoption and innovation. His leadership has resulted in notable performance optimizations, including significant improvements in customer satisfaction metrics.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Ravi Suryanarayan

Work Experience

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Senior Vice President, Customer Success at

Aviso AI

July 2014 - Present

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Associate Principal at

Saama

August 2013 - July 2014

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Manager, Financial Management at

Kpmg

March 2007 - August 2011

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Director, Reporting, And Data Assurance at

Pwc

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Manager, Integration Services at

Bearingpoint

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Senior Vice President Product Management And Customer Experience at

Aviso

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Ravi Suryanarayan

Education

IIT Kanpur, Bachelor Of Technology

Frequently Asked Questions about Ravi Suryanarayan

What is Ravi Suryanarayan email address?

Ravi Suryanarayan's primary email address is *****************@aviso.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Ravi Suryanarayan work for?

Ravi Suryanarayan is a Senior Vice President, Customer Success at Aviso AI, a company specializing in Prepackaged software.

Where Ravi Suryanarayan graduated from?

Ravi Suryanarayan holds a degree in from IIT Kanpur.

How can I directly contact Ravi Suryanarayan?

To contact Ravi Suryanarayan directly, you can use the email address *****************@aviso.com. Complete contact information is available upon registration with Muraena.

Is Ravi Suryanarayan an immigrant?

Yes, Ravi Suryanarayan is an immigrant and currently based in United States

Who is Ravi Suryanarayan?

Ravi Suryanarayan is a seasoned Customer Success and Solutions Engineering Leader with over a decade of experience in the SaaS industry, including significant leadership roles at prestigious Big Four firms. With a proven ability to build and scale global customer-facing organizations, he has successfully supported Fortune 50 clients, driving substantial business growth. Ravi excels in strategic planning and execution, ensuring alignment between company objectives and customer success strategies. He possesses extensive expertise in multi-product support and SaaS implementation, with a strong focus on customer empathy and revenue retention. Notably, he has achieved impressive customer retention rates through strategic onboarding and health monitoring initiatives. His analytical and metrics-driven approach is complemented by his proficiency in data analytics and CRM systems like Salesforce. Ravi is known for his cross-functional collaboration skills, effectively engaging with technical and non-technical executives alike to deliver insights that drive product adoption and innovation. His leadership has resulted in notable performance optimizations, including significant improvements in customer satisfaction metrics.

Ravi`s contact details

mail

*****************@aviso.com

Colleagues

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Aymeric Gisselbrecht

Chief Sales Officer

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Rajesh Chaganti

Chief Technology Officer

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Kevin Cheng

Senior Vice President Marketing

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Bill Heil

Board Member

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Bharat Jindal

Vice President, Solution Engineering

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Donald Carpenter

Vice President of Strategic Accounts

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K Rao

Founder

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Carson Hostetter

Advisory Board Member

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Raghav Nadella

Vice President, Data Science

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David Watson

Vice President of Sales

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