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Rich Corriss
Rich Corriss
Regional VP of Customer Success | Lightico
Village of Farmingdale, New York, United States
Rich Corriss
Summary
Rich Corriss is a seasoned Vice President of Customer Success at Lightico, specializing in the B2B SaaS digital engagement sector. With a robust background in project management, customer success, and contact center operations, he has demonstrated a unique ability to bridge gaps between clients and internal teams. His leadership style focuses on team development and strategic planning, which has led to substantial improvements in client satisfaction and operational efficiency. Rich's accomplishments include driving over 500% ROI through innovative service offerings and optimizing training programs to reduce downtime significantly. His experience spans various roles, showcasing his adaptability and expertise in financial services and technology. An advocate for continuous improvement, he excels in fostering cross-functional partnerships and enhancing client service delivery.
Rich Corriss
Work Experience
Regional VP of Customer Success at
Lightico
May 2022 - Present
Director of Customer Success at
Lightico
January 2020 - May 2022
Sr. Sales Engineer at
Lytics
February 2018 - January 2020
Customer Success Director at
Evergage, A Salesforce Company
September 2016 - May 2017
Sr. Program Leader - Operations Excellence & Training at
LivePerson
March 2014 - September 2016
Program Leader - Financial Services Vertical at
LivePerson
January 2012 - March 2014
Regional Program Leader at
LivePerson
March 2011 - January 2012
Solution Delivery Director | Program Manager at
LivePerson
February 2007 - March 2011
Vice President Business Administration at
JPMorganChase
May 2003 - February 2007
Assistant Vice President - Information Technology Project Manager at
JPMorganChase
April 2001 - May 2003
Assistant Vice President – Business Technology Manager at
JPMorganChase
September 1999 - April 2001
Assistant Vice President – Project Team Leader at
Chase
April 1996 - September 1999
Officer – Business Systems Analyst at
Chase
November 1994 - April 1996
Supervisor at
Citi
January 1991 - January 1994
Rich Corriss
Education
Adelphi University, Mba
January 2001 - January 2003
Frequently Asked Questions about Rich Corriss
What is Rich Corriss email address?
Rich Corriss's primary email address is ************@lightico.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rich Corriss work for?
Rich Corriss is a Regional VP of Customer Success at Lightico, a company specializing in Prepackaged software.
Where Rich Corriss graduated from?
Rich Corriss holds a degree in Business Administration And Management, General from Adelphi University.
How can I directly contact Rich Corriss?
To contact Rich Corriss directly, you can use the email address ************@lightico.com. Complete contact information is available upon registration with Muraena.
Who is Rich Corriss?
Rich Corriss is a seasoned Vice President of Customer Success at Lightico, specializing in the B2B SaaS digital engagement sector. With a robust background in project management, customer success, and contact center operations, he has demonstrated a unique ability to bridge gaps between clients and internal teams. His leadership style focuses on team development and strategic planning, which has led to substantial improvements in client satisfaction and operational efficiency. Rich's accomplishments include driving over 500% ROI through innovative service offerings and optimizing training programs to reduce downtime significantly. His experience spans various roles, showcasing his adaptability and expertise in financial services and technology. An advocate for continuous improvement, he excels in fostering cross-functional partnerships and enhancing client service delivery.
Rich`s contact details
************@lightico.com
Colleagues
Chief Operating Officer and Channel Acquisition
Executive VP People
Regional VP of Customer Success EMEA
VP Solution Engineering, EMEA
VP Marketing
VP Strategic Partnerships
Vice President of Solution Engineering
Co Founder And Chief Executive Officer
Executive Vice President and GM
Co Founder and CEO