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Shelly Feld Myers

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Shelly Feld Myers

Regional VP of Customer Success EMEA | Lightico

Israel

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Shelly Feld Myers

Summary

Shelly Myers is a seasoned professional with extensive experience in building and leading Customer Success teams within the SaaS industry. Currently serving as the Regional VP of Customer Success, she has a proven track record of enhancing customer retention and driving expansion rates. With a strong foundation in account management and agile methodologies, Shelly is adept at navigating complex customer journeys, ensuring clients derive maximum value from their investments. Her multilingual skills in English, German, Hebrew, and Polish enable her to connect with diverse clientele. Shelly's educational background in Political Communications complements her strategic approach to customer relations. She has worked with various organizations, from startups to established corporations, demonstrating her adaptability and leadership capabilities. Outside of her professional endeavors, she remains passionate about leveraging technology to improve customer experiences and drive business success.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Shelly Feld Myers

Work Experience

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Regional VP of Customer Success EMEA at

Lightico

September 2023 - Present

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Senior Director of Customer Success, EMEA at

Lightico

May 2022 - September 2023

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Director of Customer Success, EMEA at

Lightico

July 2020 - May 2022

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Customer Value & Services Team Lead at

WalkMe™

January 2019 - July 2020

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Customer Success Team Lead at

WalkMe™

March 2018 - January 2019

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Customer Success Manager at

Roojoom

January 2017 - February 2018

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Head of Client Relations at

Yotpo

August 2014 - August 2016

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Director of Account Management at

Yotpo

December 2013 - August 2014

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Manager, MidMarket Professional Services, EMEA at

LivePerson

January 2012 - December 2013

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Programme Manager, EMEA at

LivePerson

May 2010 - January 2012

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Account Manager, SMB at

LivePerson

February 2008 - May 2010

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Content Editor at

Metacafe

November 2006 - July 2007

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Account Manager at

DDB

January 2007 - January 2007

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Research Assistant at

Bar-Ilan University

January 2004 - January 2006

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Shelly Feld Myers

Education

Tel Aviv University, Masters

January 2004 - January 2006

Bar-Ilan University, Bachelor

January 2002 - January 2004

University of Vienna

January 2001 - January 2002

Frequently Asked Questions about Shelly Feld Myers

What is Shelly Feld Myers email address?

Shelly Feld Myers's primary email address is ******@lightico.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Shelly Feld Myers work for?

Shelly Feld Myers is a Regional VP of Customer Success EMEA at Lightico, a company specializing in Prepackaged software.

Where Shelly Feld Myers graduated from?

Shelly Feld Myers holds a degree in Political Communications from Tel Aviv University.

How can I directly contact Shelly Feld Myers?

To contact Shelly Feld Myers directly, you can use the email address ******@lightico.com. Complete contact information is available upon registration with Muraena.

Who is Shelly Feld Myers?

Shelly Myers is a seasoned professional with extensive experience in building and leading Customer Success teams within the SaaS industry. Currently serving as the Regional VP of Customer Success, she has a proven track record of enhancing customer retention and driving expansion rates. With a strong foundation in account management and agile methodologies, Shelly is adept at navigating complex customer journeys, ensuring clients derive maximum value from their investments. Her multilingual skills in English, German, Hebrew, and Polish enable her to connect with diverse clientele. Shelly's educational background in Political Communications complements her strategic approach to customer relations. She has worked with various organizations, from startups to established corporations, demonstrating her adaptability and leadership capabilities. Outside of her professional endeavors, she remains passionate about leveraging technology to improve customer experiences and drive business success.

Shelly`s contact details

mail

******@lightico.com

*****@liveperson.com

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