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Rimple Patel

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Rimple Patel

Chief Customer Officer | Eightfold

United States

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Rimple Patel

Summary

Rimple Patel is a dynamic Chief Customer Officer with a rich background in management consulting and customer experience innovation. With over 15 years of experience in leadership roles across notable organizations like Workday and Celonis, Rimple has consistently driven customer-centric strategies that enhance engagement and satisfaction. His unique approach combines data-driven decision-making with a deep understanding of customer needs, allowing him to pioneer transformative initiatives that align with business goals. Rimple's journey from Malawi to the United States at a young age demonstrates his resilience and adaptability in navigating change. He is passionate about empowering teams and fostering a culture of collaboration to achieve sustainable growth. Rimple holds an MBA in International Business and has contributed significantly to the fields of customer success and organizational transformation. He believes that when customers succeed, businesses thrive, which underpins his strategic vision for customer advocacy and experience.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Rimple Patel

Work Experience

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Chief Customer Officer at

Eightfold

February 2024 - Present

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Vice President, Customer Experience and Advocacy at

Celonis

November 2021 - December 2023

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Vice President, CX Strategy and Innovation at

Workday

May 2021 - November 2021

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Senior Director, CX Strategy and Innovation at

Workday

May 2020 - April 2021

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Director, Services Strategy and Programs at

Workday

September 2018 - April 2020

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Director, Business Innovation at

Workday

September 2017 - August 2018

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Group Manager, Value Realization at

Workday

September 2015 - August 2017

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Principal, Value Realization at

Workday

April 2015 - August 2015

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Senior Manager and Global Workday Assets & Offerings Lead at

Accenture

April 2005 - April 2015

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Rimple Patel

Education

Purdue University, B.A.

January 1998 - January 2001

Frequently Asked Questions about Rimple Patel

What company does Rimple Patel work for?

Rimple Patel is a Chief Customer Officer at Eightfold, a company specializing in Prepackaged software.

Where Rimple Patel graduated from?

Rimple Patel holds a degree in Industrial Psychology/ Economics from Purdue University.

Is Rimple Patel an immigrant?

Yes, Rimple Patel is an immigrant and currently based in United States

Who is Rimple Patel?

Rimple Patel is a dynamic Chief Customer Officer with a rich background in management consulting and customer experience innovation. With over 15 years of experience in leadership roles across notable organizations like Workday and Celonis, Rimple has consistently driven customer-centric strategies that enhance engagement and satisfaction. His unique approach combines data-driven decision-making with a deep understanding of customer needs, allowing him to pioneer transformative initiatives that align with business goals. Rimple's journey from Malawi to the United States at a young age demonstrates his resilience and adaptability in navigating change. He is passionate about empowering teams and fostering a culture of collaboration to achieve sustainable growth. Rimple holds an MBA in International Business and has contributed significantly to the fields of customer success and organizational transformation. He believes that when customers succeed, businesses thrive, which underpins his strategic vision for customer advocacy and experience.

Rimple`s contact details

Colleagues

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Ethan Jones

VP, Solutions Consulting

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Benjamin Erdtmann

Vice President, Enterprise Sales

Ryan Smith

VP, Product Marketing

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Sachit Kamat

Chief Product Officer

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Rudraprasad Nanjundappa

Regional Vice President - Product Delivery, EMEA & APAC

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Ligia Zamora

Chief Marketing Officer

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Sandesh Goel

Consultant

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Sonya Miller

Vice President, People Operations

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Jules Maltz

Board Member

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Karthik Moorthy

Vice President - Transformation

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