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Rony Dekel

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Rony Dekel

VP, Technical Services | Kiteworks

Newton, Massachusetts, United States

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Rony Dekel

Summary

Rony Dekel is a seasoned Vice President of Technical Services with a robust background in prepackaged software and customer service management. Based in Newton, Massachusetts, he brings over 18 years of experience in building and leading high-performing teams focused on process improvement and customer satisfaction. Rony has a proven track record of managing complex support organizations and driving strategic initiatives that enhance operational efficiency. His expertise spans across capacity planning, cloud computing, and cross-functional team leadership, making him a valuable asset in technology-driven environments. Rony is passionate about fostering strong relationships and creating collaborative work cultures that promote innovation and excellence. He holds a Bachelor's degree in Business and Marketing from Thames Valley University and an Associate's Degree in Computer Electronics and Software from The Hebrew University. Rony is always looking to leverage his skills to maximize value for customers and organizations alike.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Startup Experience

Rony Dekel

Work Experience

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VP, Technical Services at

Kiteworks

January 2024 - Present

💼

Director Of Technical Services at

ACCELLION UK LTD

May 2021 - January 2024

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Professional Service, Customer Success & Service at

Cognitec Systems

May 2015 - September 2020

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Senior Director of Global Customer Services rvice at

Verizon Media Platform

March 2013 - March 2015

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Director of Customer Service and Delivery for the Americas at

Flash Networks

February 2011 - February 2013

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Director of Customer Service AMR's at

Allot Communications

February 2009 - January 2011

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Customer Support Manager at

Comverse

January 2002 - October 2008

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Global Technology Group - Special Project Manager at

Mavenir

January 2000 - January 2002

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Senior Manager, IT Field Support at

Mavenir

January 1993 - January 2000

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Rony Dekel

Education

Thames Valley University , Bs

January 2000 - January 2002

Hebrew University of Jerusalem, Associate's Degree

January 1986 - January 1987

Frequently Asked Questions about Rony Dekel

What is Rony Dekel email address?

Rony Dekel's primary email address is **********@kiteworks.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Rony Dekel work for?

Rony Dekel is a VP, Technical Services at Kiteworks.

Where Rony Dekel graduated from?

Rony Dekel holds a degree in Business And Marketing from Thames Valley University .

How can I directly contact Rony Dekel?

To contact Rony Dekel directly, you can use the email address **********@kiteworks.com. Complete contact information is available upon registration with Muraena.

Who is Rony Dekel?

Rony Dekel is a seasoned Vice President of Technical Services with a robust background in prepackaged software and customer service management. Based in Newton, Massachusetts, he brings over 18 years of experience in building and leading high-performing teams focused on process improvement and customer satisfaction. Rony has a proven track record of managing complex support organizations and driving strategic initiatives that enhance operational efficiency. His expertise spans across capacity planning, cloud computing, and cross-functional team leadership, making him a valuable asset in technology-driven environments. Rony is passionate about fostering strong relationships and creating collaborative work cultures that promote innovation and excellence. He holds a Bachelor's degree in Business and Marketing from Thames Valley University and an Associate's Degree in Computer Electronics and Software from The Hebrew University. Rony is always looking to leverage his skills to maximize value for customers and organizations alike.

Rony`s contact details

mail

**********@kiteworks.com

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