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Rony Dekel
Rony Dekel
VP, Technical Services | Kiteworks
Newton, Massachusetts, United States
Rony Dekel
Summary
Rony Dekel is a seasoned Vice President of Technical Services with a robust background in prepackaged software and customer service management. Based in Newton, Massachusetts, he brings over 18 years of experience in building and leading high-performing teams focused on process improvement and customer satisfaction. Rony has a proven track record of managing complex support organizations and driving strategic initiatives that enhance operational efficiency. His expertise spans across capacity planning, cloud computing, and cross-functional team leadership, making him a valuable asset in technology-driven environments. Rony is passionate about fostering strong relationships and creating collaborative work cultures that promote innovation and excellence. He holds a Bachelor's degree in Business and Marketing from Thames Valley University and an Associate's Degree in Computer Electronics and Software from The Hebrew University. Rony is always looking to leverage his skills to maximize value for customers and organizations alike.
Rony Dekel
Work Experience
VP, Technical Services at
Kiteworks
January 2024 - Present
Director Of Technical Services at
ACCELLION UK LTD
May 2021 - January 2024
Professional Service, Customer Success & Service at
Cognitec Systems
May 2015 - September 2020
Senior Director of Global Customer Services rvice at
Verizon Media Platform
March 2013 - March 2015
Director of Customer Service and Delivery for the Americas at
Flash Networks
February 2011 - February 2013
Director of Customer Service AMR's at
Allot Communications
February 2009 - January 2011
Customer Support Manager at
Comverse
January 2002 - October 2008
Global Technology Group - Special Project Manager at
Mavenir
January 2000 - January 2002
Senior Manager, IT Field Support at
Mavenir
January 1993 - January 2000
Rony Dekel
Education
Thames Valley University , Bs
January 2000 - January 2002
Hebrew University of Jerusalem, Associate's Degree
January 1986 - January 1987
Frequently Asked Questions about Rony Dekel
What is Rony Dekel email address?
Rony Dekel's primary email address is **********@kiteworks.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Rony Dekel work for?
Rony Dekel is a VP, Technical Services at Kiteworks.
Where Rony Dekel graduated from?
Rony Dekel holds a degree in Business And Marketing from Thames Valley University .
How can I directly contact Rony Dekel?
To contact Rony Dekel directly, you can use the email address **********@kiteworks.com. Complete contact information is available upon registration with Muraena.
Who is Rony Dekel?
Rony Dekel is a seasoned Vice President of Technical Services with a robust background in prepackaged software and customer service management. Based in Newton, Massachusetts, he brings over 18 years of experience in building and leading high-performing teams focused on process improvement and customer satisfaction. Rony has a proven track record of managing complex support organizations and driving strategic initiatives that enhance operational efficiency. His expertise spans across capacity planning, cloud computing, and cross-functional team leadership, making him a valuable asset in technology-driven environments. Rony is passionate about fostering strong relationships and creating collaborative work cultures that promote innovation and excellence. He holds a Bachelor's degree in Business and Marketing from Thames Valley University and an Associate's Degree in Computer Electronics and Software from The Hebrew University. Rony is always looking to leverage his skills to maximize value for customers and organizations alike.
Rony`s contact details
**********@kiteworks.com
Colleagues
Co-host Kitecast Podcast
Chief Information Security Officer and SVP Operations
Chief Marketing Officer
Vice President Sales Operations
Advisory Board Member
Advisory Board Member
Vice President, Sales - Eastern Region
Global Vice President Sales Engineering
VP WW Channels
Chief Revenue Officer