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Shane Freeburg

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Shane Freeburg

Senior Vice President Global Support Services | Dialpad

Texas, United States

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Shane Freeburg

Summary

Shane Freeburg is a seasoned leader in the telecommunications and computer systems design sectors, currently serving as the Senior Vice President of Global Support Services at Dialpad. With a robust background in technical support, implementation, and project management, he has successfully navigated various leadership roles throughout his career. Shane's expertise encompasses a wide array of technologies, including cloud computing, VoIP, and unified communications. His significant experience in customer success and account management highlights his commitment to enhancing client satisfaction and operational efficiency. Shane holds a Bachelor of Science in Business Management from St. Cloud State University, which complements his extensive professional journey. His strategic vision and adaptability have been key in driving service excellence in fast-paced environments. Beyond his technical acumen, Shane is known for fostering collaborative team cultures and mentoring emerging leaders in the industry. He is passionate about leveraging technology to innovate solutions that meet evolving customer needs.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Shane Freeburg

Work Experience

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Senior Vice President Global Support Services at

Dialpad

April 2024 - Present

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Vice President Of Customer Support at

Dialpad

January 2018 - May 2024

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Sr. Director Technical Support at

Mitel

October 2017 - January 2018

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Sr. Director, Customer Success at

SHORETEL PTY LTD

August 2016 - October 2017

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Sr. Director, Technical Support at

SHORETEL PTY LTD

November 2012 - August 2016

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Vice President, Services at

Transcend United Technologies

May 2006 - December 2012

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Shane Freeburg

Education

St. Cloud State University, Bachelor Of Science

January 1994 - January 1997

Frequently Asked Questions about Shane Freeburg

What is Shane Freeburg email address?

Shane Freeburg's primary email address is *********@dialpad.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Shane Freeburg work for?

Shane Freeburg is a Senior Vice President Global Support Services at Dialpad, a company specializing in Prepackaged software.

Where Shane Freeburg graduated from?

Shane Freeburg holds a degree in Business Management from St. Cloud State University.

How can I directly contact Shane Freeburg?

To contact Shane Freeburg directly, you can use the email address *********@dialpad.com. Complete contact information is available upon registration with Muraena.

Who is Shane Freeburg?

Shane Freeburg is a seasoned leader in the telecommunications and computer systems design sectors, currently serving as the Senior Vice President of Global Support Services at Dialpad. With a robust background in technical support, implementation, and project management, he has successfully navigated various leadership roles throughout his career. Shane's expertise encompasses a wide array of technologies, including cloud computing, VoIP, and unified communications. His significant experience in customer success and account management highlights his commitment to enhancing client satisfaction and operational efficiency. Shane holds a Bachelor of Science in Business Management from St. Cloud State University, which complements his extensive professional journey. His strategic vision and adaptability have been key in driving service excellence in fast-paced environments. Beyond his technical acumen, Shane is known for fostering collaborative team cultures and mentoring emerging leaders in the industry. He is passionate about leveraging technology to innovate solutions that meet evolving customer needs.

Shane`s contact details

mail

*********@dialpad.com

*********@shoretel.com

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