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Shiri Ronen

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Shiri Ronen

SVP of Customer Success | SevenRooms

City of White Plains, New York, United States

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Shiri Ronen

Summary

Shiri Ronen is a seasoned Customer Success leader with over 20 years of experience in enhancing customer engagement and satisfaction across various industries. Currently serving as the Senior Vice President of Customer Success at SevenRooms, she has a proven track record of building and leading high-performing teams. Shiri's expertise spans customer experience, operations, and technology management, underscoring her ability to drive strategic initiatives that foster customer loyalty. She has held several leadership roles at Yotpo, significantly improving customer retention and satisfaction metrics. An entrepreneur at heart, she founded Sweet Kiss, a custom meringue business, showcasing her innovative spirit and operational acumen. Shiri holds an MBA and a B.S. in Mathematics and Computer Science from Tel Aviv University, equipping her with a solid analytical foundation. Her commitment to continuous improvement and team development has earned her recognition, including an Excellence Award. Shiri's diverse background includes experience in both corporate environments and startups, highlighting her adaptability in various organizational settings.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Shiri Ronen

Work Experience

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SVP of Customer Success at

SevenRooms

November 2022 - Present

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VP of Customer Success, Global at

Yotpo

January 2021 - November 2022

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VP of Customer Success, North America at

Yotpo

April 2019 - June 2021

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Director of Customer Success, North America at

Yotpo

June 2018 - March 2019

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Head of Operations and Client Success at

Frank Financial Aid

February 2017 - February 2018

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Director of Customer Success at

Outbrain

September 2015 - January 2017

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Customer Support Manager at

Outbrain

March 2014 - August 2015

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Founder & CEO at

Sweet Kiss

August 2010 - December 2013

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Manager of Developer Support at

SAP

November 2007 - August 2010

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Team Lead of Developer Support at

SAP

May 2005 - November 2007

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Senior Software Engineer at

SAP

August 2003 - May 2005

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Software Engineer at

Amdocs

August 1999 - August 2003

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Infantry instructor at

ISRAEL DEFENSE FORCES

January 1994 - January 1996

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Shiri Ronen

Education

Tel Aviv University, Master Of Business Administration (Mba)

January 2004 - January 2006

Tel Aviv University, Bachelor Of Science (B.S.)

January 1997 - January 2000

Frequently Asked Questions about Shiri Ronen

What is Shiri Ronen email address?

Shiri Ronen's primary email address is ***********@sevenrooms.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Shiri Ronen work for?

Shiri Ronen is a SVP of Customer Success at SevenRooms, a company specializing in Hotels & motels.

Where Shiri Ronen graduated from?

Shiri Ronen holds a degree in from Tel Aviv University.

How can I directly contact Shiri Ronen?

To contact Shiri Ronen directly, you can use the email address ***********@sevenrooms.com. Complete contact information is available upon registration with Muraena.

Is Shiri Ronen an immigrant?

Yes, Shiri Ronen is an immigrant and currently based in United States

Who is Shiri Ronen?

Shiri Ronen is a seasoned Customer Success leader with over 20 years of experience in enhancing customer engagement and satisfaction across various industries. Currently serving as the Senior Vice President of Customer Success at SevenRooms, she has a proven track record of building and leading high-performing teams. Shiri's expertise spans customer experience, operations, and technology management, underscoring her ability to drive strategic initiatives that foster customer loyalty. She has held several leadership roles at Yotpo, significantly improving customer retention and satisfaction metrics. An entrepreneur at heart, she founded Sweet Kiss, a custom meringue business, showcasing her innovative spirit and operational acumen. Shiri holds an MBA and a B.S. in Mathematics and Computer Science from Tel Aviv University, equipping her with a solid analytical foundation. Her commitment to continuous improvement and team development has earned her recognition, including an Excellence Award. Shiri's diverse background includes experience in both corporate environments and startups, highlighting her adaptability in various organizational settings.

Shiri`s contact details

mail

***********@sevenrooms.com

******@yotpo.com

Colleagues

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Alea Kennedy

Instructor, Revenue Operations & Strategy | Chief Revenue Officer Executive Education Program

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Allison Page

Member Board of Directors

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Andrew Nagelberg

Global VP of SMB Sales

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Harry Pellicoro

Senior Director, Corporate Strategy & Operations

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Danilo Mangano

Executive Vice President, International

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Kinesh Patel

CTO, Co-founder

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Brent-Stig Kraus

Chief Revenue Officer (CRO)

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Chaya Patel

VP, Customer Success (Global)

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Jeremy Pfund

Vice President, Platform Engineering

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Joel Montaniel

CEO, Co-Founder

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