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Nathan Fierley

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Nathan Fierley

Chief Customer Officer | Bigtincan

Boston, Massachusetts, United States

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Nathan Fierley

Summary

Nathan Fierley is a seasoned B2B SaaS go-to-market leader based in Boston, Massachusetts, with a remarkable track record of driving significant revenue growth and enhancing customer experiences. As the Head of Customer Care at Bigtincan, he leads multiple customer-facing teams, ensuring the delivery of world-class service to over 1,500 clients across diverse regions. With a strong foundation in sales engineering, customer success, and business development, Nathan has played a pivotal role in scaling Bigtincan's revenue from $9 million to over $130 million. His expertise extends to M&A integrations and cross-functional collaboration, making him a key player in strategic initiatives. An Apple Certified Associate, Nathan is passionate about leveraging technology to create impactful customer journeys. Outside of his professional pursuits, he is committed to elevating the PreSales profession globally through his involvement with Presales Collective.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Nathan Fierley

Work Experience

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Chief Customer Officer at

Bigtincan

August 2024 - Present

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Head of Customer Care at

Bigtincan

May 2023 - Present

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SVP of GTM Strategy at

Bigtincan

April 2022 - Present

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Leadership Member at

PreSales Collective

November 2020 - Present

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VP of Global Sales Engineering at

Bigtincan

November 2020 - Present

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Senior Director of Sales Engineering at

Bigtincan

July 2019 - Present

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Director of Sales Engineering at

Bigtincan

January 2019 - Present

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Senior Sales Engineer at

Bigtincan

July 2018 - Present

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Pre Sales Engineer at

Bigtincan

April 2017 - Present

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B2B Sales Expert at

Apple

April 2012 - April 2017

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Sales Specialist at

Cameraland

September 2001 - July 2007

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Frequently Asked Questions about Nathan Fierley

What is Nathan Fierley email address?

Nathan Fierley's primary email address is **************@bigtincan.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nathan Fierley work for?

Nathan Fierley is a Chief Customer Officer at Bigtincan, a company specializing in Prepackaged software.

Where Nathan Fierley graduated from?

Nathan Fierley holds a degree in from Franklin Career College.

How can I directly contact Nathan Fierley?

To contact Nathan Fierley directly, you can use the email address **************@bigtincan.com. Complete contact information is available upon registration with Muraena.

Who is Nathan Fierley?

Nathan Fierley is a seasoned B2B SaaS go-to-market leader based in Boston, Massachusetts, with a remarkable track record of driving significant revenue growth and enhancing customer experiences. As the Head of Customer Care at Bigtincan, he leads multiple customer-facing teams, ensuring the delivery of world-class service to over 1,500 clients across diverse regions. With a strong foundation in sales engineering, customer success, and business development, Nathan has played a pivotal role in scaling Bigtincan's revenue from $9 million to over $130 million. His expertise extends to M&A integrations and cross-functional collaboration, making him a key player in strategic initiatives. An Apple Certified Associate, Nathan is passionate about leveraging technology to create impactful customer journeys. Outside of his professional pursuits, he is committed to elevating the PreSales profession globally through his involvement with Presales Collective.

Nathan`s contact details

mail

**************@bigtincan.com

**************@presalescollective.com

Colleagues

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Patrick Welch

Chief Revenue Officer

Andrew Cosgrove

Chief Technology Officer and Senior VP, Engineering

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Brian Beane

Vice President, Revenue Operations

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Robert Colavito

SVP of Design

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Mike Maggio

VP of Sales

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Mike Nermut

Vice President of Engineering

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Christopher Picarde

Senior Vice President of Global Sales

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Brad Bode

VP of Product Strategy & Operations

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David Keane

CEO/Managing Director

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