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Steve Hendricks
Steve Hendricks
Member | Bigtincan
United States
Steve Hendricks
Summary
Steve Hendricks is a seasoned Customer Success executive with a strong focus on building lasting customer relationships and driving data-driven results. With a diverse background in various marketing disciplines, he excels at fostering team culture and collaboration across organizations. Steve has successfully scaled global teams and transformed customer success functions by integrating innovative tools and analytics. His experience spans multiple industries, particularly in SaaS, where he has led significant initiatives that enhance customer satisfaction and retention. He is passionate about coaching and mentoring, believing in the power of trust and communication to achieve success. Steve thrives in dynamic environments and is adept at navigating complex organizational structures to create value for both customers and stakeholders.
Steve Hendricks
Work Experience
Member at
Customer Success Collective
March 2023 - Present
VP Global Customer Success at
Bigtincan
July 2021 - Present
Career Management Coach at
Career Management Coach
April 2007 - Present
Senior Director Customer Success, US West and APAC at
Bigtincan
April 2020 - June 2021
Director of Customer Success at
Bigtincan
April 2019 - April 2020
Customer Success Manager at
Bigtincan
January 2018 - April 2019
Principal, Business Program Management, Enterprise Channel Marketing at
AT&T
December 2015 - January 2018
Lead Product Marketing Manager, Enterprise Mobility Portfolio Lifecycle at
AT&T
April 2011 - December 2015
Sr Product Marketing, Mobility Product Management at
At And T Mobility
April 2010 - February 2011
Sr Manager - Sales Excellence and Enablement at
At And T Mobility
December 2007 - April 2010
Sr Marketing Manager / Microsoft Account Manager at
BuzzBee
September 2007 - December 2007
Sr Product Marketing Manager at
Nortel Networks
May 2007 - September 2007
Sr Marketing Manager, Mobility Readiness at
Microsoft Corporation
January 2007 - May 2007
Sr Product Marketing Manager at
Intermec by Honeywell
January 2004 - January 2006
Budget Manager & Marketing at
Seattle Pacific University Inc
June 2001 - June 2004
Sales & Marketing Manager at
Shuttle Express, Inc.
January 1996 - January 2000
Steve Hendricks
Education
Seattle Pacific University - School of Business and Economics, Mba
January 1970 - January 1970
Washington State University, Bachelor Of Business Administration - Bba
January 1970 - January 1970
Port Angeles High School
January 1970 - January 1970
Washington State University - College of Business and Economics, Ba
January 1970 - January 1970
Frequently Asked Questions about Steve Hendricks
What is Steve Hendricks email address?
Steve Hendricks's primary email address is ***************@bigtincan.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Steve Hendricks work for?
Steve Hendricks is a Member at Bigtincan, a company specializing in Prepackaged software.
Where Steve Hendricks graduated from?
Steve Hendricks holds a degree in from Seattle Pacific University - School of Business and Economics.
How can I directly contact Steve Hendricks?
To contact Steve Hendricks directly, you can use the email address ***************@bigtincan.com. Complete contact information is available upon registration with Muraena.
Who is Steve Hendricks?
Steve Hendricks is a seasoned Customer Success executive with a strong focus on building lasting customer relationships and driving data-driven results. With a diverse background in various marketing disciplines, he excels at fostering team culture and collaboration across organizations. Steve has successfully scaled global teams and transformed customer success functions by integrating innovative tools and analytics. His experience spans multiple industries, particularly in SaaS, where he has led significant initiatives that enhance customer satisfaction and retention. He is passionate about coaching and mentoring, believing in the power of trust and communication to achieve success. Steve thrives in dynamic environments and is adept at navigating complex organizational structures to create value for both customers and stakeholders.
Steve`s contact details
***************@bigtincan.com
******@spu.edu
***************@att.com
***************@intermec.com
***************@microsoft.com
***************@att.eu
*********@honeywellaidc.com
**********@shuttleexpress.com
Colleagues
Chief Revenue Officer
Chief Technology Officer and Senior VP, Engineering
Vice President, Revenue Operations
SVP of Design
VP of Sales
Vice President of Engineering
Chief Customer Officer
Senior Vice President of Global Sales
VP of Product Strategy & Operations
CEO/Managing Director