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Steve Hendricks

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Steve Hendricks

Member | Bigtincan

United States

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Steve Hendricks

Summary

Steve Hendricks is a seasoned Customer Success executive with a strong focus on building lasting customer relationships and driving data-driven results. With a diverse background in various marketing disciplines, he excels at fostering team culture and collaboration across organizations. Steve has successfully scaled global teams and transformed customer success functions by integrating innovative tools and analytics. His experience spans multiple industries, particularly in SaaS, where he has led significant initiatives that enhance customer satisfaction and retention. He is passionate about coaching and mentoring, believing in the power of trust and communication to achieve success. Steve thrives in dynamic environments and is adept at navigating complex organizational structures to create value for both customers and stakeholders.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Steve Hendricks

Work Experience

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Member at

Customer Success Collective

March 2023 - Present

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VP Global Customer Success at

Bigtincan

July 2021 - Present

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Career Management Coach at

Career Management Coach

April 2007 - Present

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Senior Director Customer Success, US West and APAC at

Bigtincan

April 2020 - June 2021

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Director of Customer Success at

Bigtincan

April 2019 - April 2020

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Customer Success Manager at

Bigtincan

January 2018 - April 2019

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Principal, Business Program Management, Enterprise Channel Marketing at

AT&T

December 2015 - January 2018

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Lead Product Marketing Manager, Enterprise Mobility Portfolio Lifecycle at

AT&T

April 2011 - December 2015

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Sr Product Marketing, Mobility Product Management at

At And T Mobility

April 2010 - February 2011

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Sr Manager - Sales Excellence and Enablement at

At And T Mobility

December 2007 - April 2010

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Sr Marketing Manager / Microsoft Account Manager at

BuzzBee

September 2007 - December 2007

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Sr Product Marketing Manager at

Nortel Networks

May 2007 - September 2007

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Sr Marketing Manager, Mobility Readiness at

Microsoft Corporation

January 2007 - May 2007

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Sr Product Marketing Manager at

Intermec by Honeywell

January 2004 - January 2006

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Budget Manager & Marketing at

Seattle Pacific University Inc

June 2001 - June 2004

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Sales & Marketing Manager at

Shuttle Express, Inc.

January 1996 - January 2000

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Steve Hendricks

Education

Seattle Pacific University - School of Business and Economics, Mba

January 1970 - January 1970

Washington State University, Bachelor Of Business Administration - Bba

January 1970 - January 1970

Port Angeles High School

January 1970 - January 1970

Washington State University - College of Business and Economics, Ba

January 1970 - January 1970

Frequently Asked Questions about Steve Hendricks

What is Steve Hendricks email address?

Steve Hendricks's primary email address is ***************@bigtincan.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Steve Hendricks work for?

Steve Hendricks is a Member at Bigtincan, a company specializing in Prepackaged software.

Where Steve Hendricks graduated from?

Steve Hendricks holds a degree in from Seattle Pacific University - School of Business and Economics.

How can I directly contact Steve Hendricks?

To contact Steve Hendricks directly, you can use the email address ***************@bigtincan.com. Complete contact information is available upon registration with Muraena.

Who is Steve Hendricks?

Steve Hendricks is a seasoned Customer Success executive with a strong focus on building lasting customer relationships and driving data-driven results. With a diverse background in various marketing disciplines, he excels at fostering team culture and collaboration across organizations. Steve has successfully scaled global teams and transformed customer success functions by integrating innovative tools and analytics. His experience spans multiple industries, particularly in SaaS, where he has led significant initiatives that enhance customer satisfaction and retention. He is passionate about coaching and mentoring, believing in the power of trust and communication to achieve success. Steve thrives in dynamic environments and is adept at navigating complex organizational structures to create value for both customers and stakeholders.

Steve`s contact details

mail

***************@bigtincan.com

******@spu.edu

***************@att.com

***************@intermec.com

***************@microsoft.com

***************@att.eu

*********@honeywellaidc.com

**********@shuttleexpress.com

Colleagues

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Patrick Welch

Chief Revenue Officer

Andrew Cosgrove

Chief Technology Officer and Senior VP, Engineering

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Brian Beane

Vice President, Revenue Operations

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Robert Colavito

SVP of Design

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Mike Maggio

VP of Sales

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Mike Nermut

Vice President of Engineering

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Nathan Fierley

Chief Customer Officer

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Christopher Picarde

Senior Vice President of Global Sales

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Brad Bode

VP of Product Strategy & Operations

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David Keane

CEO/Managing Director

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